Hyper-Local SMS Campaigns that Don’t Annoy Customers
SMS is the most intimate marketing channel most local businesses will ever touch. It sits next to messages from kids, partners, and neighborhood groups. That proximity is powerful, and it is also risky. A single clumsy text can feel invasive, while a timely, relevant note can drive same-day revenue without discounting. The difference comes down to intent, precision, and restraint. I’ve run SMS programs for restaurants, clinics, retailers, and service trades that serve a